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For Your Information

Scheduling 
To schedule an appointment, stop by or call The Wellness Center/Counseling at (864) 597-4370, 597-4371 or 597-4373.  You will be asked to complete a confidential client Intake Form (link) prior to your first session.  During your first session, you and your counselor will determine how to best meet your individual needs.  Typically, we can schedule an appointment with a counselor in a timely manner.  In the event of emergency or crisis, we will facilitate you seeing a counselor immediately.

Intake Evaluation Form & Informed Consent
Prior to your first counseling visit, you will be asked to complete a confidential client Intake Form, which gives us a better idea about your background, reason for seeking counseling, and any concerns that you may have. Completing this form will help our staff know more about you and your situation so that goals can be set to guide your sessions.
During your first session, the counselor will review with you the Informed Consent. This outlines responsibilities and duties of both the counselor and student. It will be placed in your confidential file.
 
Confidentiality
Counseling Services maintains records as regulated by the State of South Carolina Medical Health Code. Maintenance of records is in accordance with professional, legal, and ethical guidelines. Other than authorized staff, no one has access to these unless students release them in writing. They do not become part of academic files. Conversations with counselors, records, and the results of psychological tests are treated strictly confidential. If a student wants any of this information shared with any person outside of Counseling Services, he/she must sign a release of information.

There are some exceptions to this policy of which students should be aware. Counselors are legally bound to disclose information if there is a danger that a student may harm him/herself or another person. Counselors are also required by law to report suspected abuse or neglect of children and the elderly. Records may have to be released if they are subpoenaed in a court of law. Please talk to the counselor concerning any questions concerning confidentiality issues.
 
Email Policy
We welcome your interest and contact. We also value your privacy. Please consider the following information prior to sending us e-mail: E-mail is not an appropriate method for individual questions regarding personal and confidential issues. It may be used for requesting general information regarding services, resources, or other campus information.

Confidentiality is essential to the counseling process and cannot be assured with e-mail. E-mail should not be used for urgent communication of any sort. If time is of particular concern for you, please call Counseling Services.
 
Making the Most of Your Experience
Keep appointments.  If you find you are unable to keep an appointment, please call to cancel at least 24 hours in advance. 
Be prompt.  If you are going to be late, please let us know so that your counselor can wait for you or reschedule if appropriate.
Be an active participant.  Take an active part in deciding how you want to use the time.  Give feedback to your counselor and be honest with yourself and your counselor.
Discuss your needs.  If you want to discontinue counseling, or you have other concerns, share this with your counselor instead of just dropping out.
 
Cost of Services & Eligibility
There is no charge for Counseling Services. Students with issues that may require long-term individual therapy will be referred to mental health professionals in the community.  If you are referred off campus for psychological services, you will be responsible for any fees that you may incur.  Your health insurance may cover these services.
 
Medical & Psychiatric Referrals
Medications are often useful in treating and managing symptoms associated with depression, anxiety, ADHD, Post-Traumatic Stress Disorder, and other conditions.  In some circumstances, students may need to have follow-up visits and refills taken care of locally while in college. Health Services/Counseling can assist with referrals in the community.
 
Q & A
Q: What do I do if I am concerned about a roommate or friend that is having problems?
A: If you are concerned about a roommate or friend who is struggling with depression, anxiety, addiction, an eating disorder, etc., suggest they seek out professional assistance on campus as soon as possible. Remember that as a friend, your listening can help to temporarily comfort your friend; however, you should never allow yourself to be a substitute for counseling. If you need advice on the best approach to confront a friend with a problem, contact a counselor.

Q:  If I go to Counseling Services, does it mean that there is something wrong with me?
A:  Absolutely not.  For the most part, people who use our services are interested in their personal growth and adjustment.  Many students face normal developmental issues and academic pressures while at college.  A student may want to learn skills in coping or time management skills.  At times students may feel anxiety, anger, sadness, or depression.  Counseling can be helpful to students with these feelings

Q:  What if I feel very upset and need immediate assistance?
A: During office hours, you can call or stop by the office; you will be seen as soon as possible.  If you experience a crisis or emergency after hours, you may call Campus Safety at extension 4911 on campus or 597-4911 off campus.